Posts
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Naming the suite – collaborating with policy to reduce risk
Using user research to understand how users interpreted the proposed names for the suite.
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Automating the deferral process
Changes to the deferral policy for NPD courses meant we needed to have a closer eye on deferrals and ensure they were handled correctly.
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Adding a change provider feature
We stopped users being able to create multiple registrations for a course and added a change provider feature.
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Why we based the NPD service on the NPQ service
Understand why we used the NPQ service as the base for the NPD reception service.