1. Redesigning support forms

    Enabling the support team to better respond to change requests

  2. Filter school list for user research extracts

    Empowering user researchers to self serve sample UR extracts

  3. Splitting ECTs and mentors into separate lists

    Why we’ve separated out ECTs and mentors into separate lists

  4. Mentor training status

    Showing schools whether their mentors have completed their mentor training or not

  5. Assigning an early career teacher to a mentor

    Why we allow schools to assign a teacher to a mentor, as well as a mentor to a teacher.

  6. Email scheduling in the admin console

    Improving the visibility and efficiency of our email processes.

  7. Making it easier for users to contact support

    We have designed a form to allow users to contact support within the service instead of having to send an email.

  8. Exploring how schools tell us when a teacher has left

    We removed an explicit option for induction tutors to add themselves as a mentor, instead allowing them to do it through the normal “add mentor” flow.

  9. Changing how induction tutors can add themselves as a mentor

    We removed an explicit option for induction tutors to add themselves as a mentor, instead allowing them to do it through the normal “add mentor” flow.

  10. Emailing users who try to sign in with an unregistered email

    We started emailing users who tried to sign in with an unregistered email address,

  11. Sorting teachers by their induction start date

    We added a new feature to show induction start dates, and allow schools to sort their teachers by this date.

  12. Filtering early career teachers

    We explored how induction tutors could apply filters to see early career teachers who’ve completed induction, or who were no longer training.

  13. Supporting Schools in LP-DP Transition

    The ECF team created new screens and logic to offer clear options for school induction tutors (SITs) when their LP-DP partnership is unavailable.

  14. Temporary Cohorts for ECTs and Mentors

    The ECF team added a new ‘determine temporary cohort’ user journey section to assign temporary cohorts for ECTs, ensuring access to funded training. The project highlighted the importance of research and visual aids to improve communication among team members.

  15. Second iteration of the new manage training dashboard

    This work showcases the second iteration of the new dashboard design, focusing on UI and content changes based on recent user research. The changes include improvements to the “Manage training” and “Manage ECTs and mentors” pages, CSS improvements, and changes to improve scannability and routing. The team plans to continue making improvements in future iterations, including redesigning the participant profile page.

  16. New manage training dashboard and review app

    This work fulfills the requirement for a “cohortless” dashboard to aid schools and teachers in accessing ECF training and information. The new design emphasises accessibility, usability, and communication, adhering to principles such as simplicity, highlighting key actions, and providing clear content.

  17. Re-nomination journey

    The ECF team simplified the renominating an induction tutor process and enhanced the user interface and guidance for an improved user experience.

  18. Refactoring our data model to facilitate changes in circumstances

    When we launched the Manage training for early career teachers service in Autumn 2021, we focused on ensuring schools could choose how they want to deliver ECF-based training and register their early career teachers (ECTs) and mentors. Any changes in circumstances that result in changes to ECF-based training were deprioritised until post-launch.

  19. Facilitating participants moving schools during their induction

    Based on census data, it is estimated that around 10% of early career teachers (ECTs) will move schools mid-way through their induction. As a result, they may need to change their training route and, in many circumstances, their DfE-funded training provider.

  20. Service access

    What are the problems around accessing the Manage training for early career teachers service?

  21. Core Induction Programme deep dive

    Research into how the core induction programme is performing to understand what improvements could be made. Early career teachers and mentors who are doing this training programme can access DfE accredited materials on the Support for early career teachers service.

  22. SITs can enter validation information for ECTs and mentors

    As part of the launch of cohort 2 on the Manage training for early career teachers service, we gave school induction tutors (SITs) the ability to enter validation information for participants

  23. Iterations to eligibility checks

    We recently made some updates to the eligibility checks on ECTs when they are registered on the service

  24. Managing multiple intakes in the same year

    How might the ‘Manage training for early career teachers’ service deal with participants starting at different times throughout the academic year?

  25. Service as of November 2021

    How the school and teacher journeys looked in November 2021

  26. A school adding participants to a cohort

    How a school induction tutor adds Early Career Teachers and Mentors to a cohort

  27. A school viewing and managing participants in a cohort

    How a school that is either using an approved training provider (FIP) or using the accredited materials (CIP) accesses, views and manages individual participants in a cohort.

  28. A school preparing to use the DfE accredited materials (or the CIP)

    How a school that’s using the DfE accredited materials, performs tasks such as choosing their training materials and adding participants (ie. teachers and mentors).

  29. Notify a school that they’ve been recruited by a provider, and report if it’s incorrect

    How a school finds out that a training provider has recruited them, and their options for reporting a mistake

  30. A school preparing to use an approved training provider (or the FIP)

    How a school that’s using a training provider, performs tasks such as signing up with a training provider and adding participants (ie. teachers and mentors).

  31. A school chooses how they want to run inductions for a cohort

    How a school sets up a cohort to use an approved training provider (FIP), the DfE accredited materials (CIP), declares they are designing their own induction or states they have no ECTs starting in the academic year.

  32. Notifying a new school induction tutor and first sign in

    How a newly nominated school induction tutor gets notified and the journey they follow when signing in for the first time

  33. Resend the school’s “nominate an induction tutor” email

    How a school triggers the resending of the nomination email, incase it gets missed or the unique link expires.

  34. Nominating a School’s induction tutor

    How a school nominates an induction tutor, to make decisions on its behalf

  35. Service May 2021

    How initial journeys looked in May 2021