NPQ registration. Provider First v1
This is the first sketch of a registration journey option that starts with the provider journey and then hands over to DfE to complete the TRN and final set up of the DfE account.
User needs
As a teacher
I need to register interest and apply for an NPQ course at my chosen provider
As a teacher
I need to provide the correct data about myself in the application form (TRN, DOB, Names)
Invite email
As the user has started the process on the provider site, the user needs to either be linked from the end of the provider journey or will receive an email to start that journey.
Start
Teacher reference number check
The big issue we identified from UR is that many users don’t know or have access to their TRN number. We caught this right at the start of the journey to ensure users didn’t get part way through and get into difficulties because it didn’t exist
Teacher reference number reminder
If users selected no on the previous screen, they will be taken here which gives them more help to find it or request a reminder
Check you are a teacher
Users had been set up for this by the previous screens, however they didn’t read the hint text under the name which could cause issues later.
Confirm email address
Confirm your details
An assumption that we would have to check the details they have entered with their provider. Could get messy if the user wants to change those details.
Updates by email
This was included to get an understanding of whether users needed updates from the DfE and if so what they might need.
Account created
Iterations
This is the first iteration of this journey