DfE first registration v1
This is the first sketch of a registration journey option that starts with the DfE, users enter their TRN details, create an account and then are handed over to the relevant provider.
User needs
As a teacher
I need to register interest and apply for an NPQ course at my chosen provider
As a teacher
I need to provide the correct data about myself in the application form (TRN, DOB, Names)
Start
Teacher reference number check
The big issue we identified from UR is that many users don’t know or have access to their TRN number. We caught this right at the start of the journey to ensure users didn’t get part way through and get into difficulties because it didn’t exist
Teacher reference number reminder
If users selected no on the previous screen, they will be taken here which gives them more help to find it or request a reminder
Qualified teacher check
Users had been set up for this by the previous screens, however they didn’t read the hint text under the name which could cause issues later.
Your details
This is asking for the name again, because the previous screen needs the name on the DQT, not necessarily the name you want to be registered with.
Choose a password
Confirm email
Email confirmation
Funding
We are using this page to try and figure out the level of understanding the users have about funding and scholarships
Choose a provider
Check your details
Account created on DfE
This page isn’t quite right. Although the process has finished on DfE, in this version the user has to go to the provider site to finish. We were concerned that they might not realise if we use this pattern.
Iterations
This is the first iteration of this journey