Posts
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Redesigning the NPQ admin console
We’ve improved the admin interface to give users greater control and functionality, enabling them to make changes that previously required developer support.
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Managing applications using the NPQ admin console
We reintroduced features to allow admins to manage applications.
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Making the NPQ service standalone
Why it was important for us to separate NPQ from ECF and how we did it.
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Autumn 2024 changes
For the Autumn 2024 recruitment cycle a lot of changes were made across the service. This post summarises the changes and links to detailed posts.
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Autumn 2024 – Changes to eligibility
There were a number of changes to eligibility, which required changes to the registration service to ensure users received the correct funding outcome.
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Autumn 2024 – Reducing registrations that need to be manual reviewed
To save policy time were certain registration types that could now receive their funding outcome within the service.
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Autumn 2024 – Introducing the special educational needs co-ordinator (SENCO) NPQ
Addition of a new NPQ to the service, including questions specific to this course.
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Autumn 2024 – Partial closure of the registration service
A closed state of the service where users could still access past registrations and sign up for email alerts about registration reopening.
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Autumn 2024 – Capping the number of funded places
Designing processes to monitor and cap the number of funded scholarship places paid per recruitment cycle.
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Register for another NPQ – improving signposting
Changes made after receiving support requests from users struggling to register for another NPQ, who have previously registered.
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Single registration process
Discovery project exploring the possibility of combining the DfE registration form and provider application forms into a single registration process.
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Registration details – updates
Changes made after the first round of user research.
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Start and confirmation page changes
Updates from usability testing.
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Change work details - registration status
Journey for users who have registered for an NPQ and need to change their work details.
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Change provider - registration status
Journey for users who have registered for an NPQ and want to change their provider.
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Change course - registration status
Journey for users who have registered for an NPQ and want to change their course.
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Registration status
Landing page for users who have registered for an NPQ and return to the service.
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Teaching School Hub (TSH) finder
New feature to allow teachers to find a teaching school hub near them
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Edit the choose an NPQ page
Make it easier to spot NPQs in a list, and draw out important information about the early headship coaching offer.
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Iterating the page “Where do you work?”
Updates to the page to simplify the selection of the work location
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Journey for independent schools with free early years provision
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NPQ funding eligibility checks
Documentation on how we determine eligibility for NPQ funding, how a TRN fits in and providers contractual obligations to check eligibility post registration
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Iterating the journey for those who don’t work in a school or early years
Updates to the journey which enables some non-school users to receive funding for an NPQ
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Funded and non-funded messages
Updates to the existing funded message and adding non funded messages (including those who have already received funding)
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New registration journey for early years and childcare professionals
New pages and flow that allows early years and childcare professionals to register for the NPQEYL
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Service changes June 2022
Changes to the service when it launched in June 2022
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Temporary closure of registration service
How the service will look during soft close and hard close of registration until it reopens later this year
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Journey for users who’ve registered before (Iteration)
Keep the registration journey very similar, but lock down identity information
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Journey for users who’ve registered before
Stops users from changing their details on a subsequent registration
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Journey for users who do not work in a school
An iteration of our original non-teacher journey
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Decoupling international and non-teacher journeys
Avoid the complexity of non-teacher to ship international
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Add country to international journey
Ask users which country they teach in
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Removing the name change flow
It’s being replaced with contextual guidance
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Playback answers on validation
Help users recover from mistakes
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International and non-teacher journeys
Allow more types of user to register for an NPQ
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Additional Support Offer (ASO) – Iteration
Changes to the initial ASO journey
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Additional support offer (ASO)
Initial designs for including the ASO option
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Service as it looked 9 September 2021
A snapshot of the live service as it was
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Smart answers guidance v1
Smart answers type pattern to test whether a questions and answers style process will help users understand NPQ
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DfE guidance v1
Guidance using an accordion pattern. Could be hosted on NPQ service
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GDS guidance v1
GDS style guidance for the beginning of the NPQ journey
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Full registration task list
Task list style full registration journey
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Full registration v1
First draft of the full registration journey taking place on the NPQ service
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DfE first registration v2
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NPQ registration. Provider First v1
First draft sketches for registration journeys
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DfE first registration v1
First draft sketches for DfE registration journeys